Login Help

If you are a registered member, the PANSW website knows who you are. You can create your own password by identifying yourself to the website.

To create your password, visit the following link and follow the instructions to receive a password reset email:

https://www.pansw.org.au/users/password.aspx

** If you are using a police computer copy & paste this link into Google Chrome.**

You will see a page that looks like this:

Enter your nominated PANSW email address - i.e. the email address you have given to the PANSW to contact you.

You can also use your work email - e.g. 12345@police.nsw.gov.au. Note that if you do this, you must have access to your work computer in order to reset your password.

This will set off an automated process which will send you an email with an encrypted link that will allow you to create a password.

You will receive an on screen notification after clicking “Reset Password” to confirm that an email has been sent and that you should check your nominated email inbox next.

You should receive an email that looks like this:

Members should check their nominated email inbox for an email with the subject Police Association of New South Wales Website - Reset Password.

(This can take up to five minutes depending on how your email is configured. Also check your spam/junk folders if you cannot find the email in your inbox, before ringing the Association for help.)

This email will contain a link for you to click to create your password.

Note that the email also discloses your website username. You do not need this username to log in to the website because you can always use your nominated email or work email address instead. But some members prefer to user their assigned username. Some users will have a digit in their username as they have the same first name and last name as another member. For example: john.smith2.

Members should click on the Click here to reset the password link provided in their email, and enter a new password on the form that is presented. See the following image:

Note that you must create a strong password that is at least 6 letters long and contains both letters and numbers. For your own security, you should create an even strong password that is longer and hard to guess. Also do not use passwords that you use in other websites.

When you have selected your new password, click Reset Password. Your new password will be created immediately.

The website will show you a confirmation message and also send you a confirmation email to verify that your password has changed.